In making our services caring, we make sure that people are treated with kindness and compassion, and their dignity is respected.
We demonstrate this by monitoring:
- responses from patients, service users, their carers and families to the Friends and Family Test
- our delivery of “Harm Free” care
- any instances, if they occur, when we do not follow the national requirement for keeping wards accommodated only with patients of the same sex.
We publish all this information each quarter in the Trust Quality Report