Community and Mental Health Trust rated "Good" by the Independent Regulator

Date: 22 January 2019

COMMUNITY AND MENTAL HEALTH TRUST RATED “GOOD” BY THE INDEPENDENT REGULATOR

The independent regulator of health and social care, the Care Quality Commission (CQC), has rated Somerset Partnership NHS Foundation Trust (Sompar) “good” for the second time following an inspection in October 2018. The Trust was previously also rated “good” overall.

Peter Lewis, Chief Executive of both Sompar and Taunton and Somerset NHS Foundation Trust, said: “Today I have thanked the staff for their dedication to their patients. Inspectors remarked specifically on their compassion, kindness and support for patients and how motivated they are to achieve the best outcomes for patients and carers and the pride they take in their work.”

Highlights from the report included:

  •  Community health inpatient services improved its overall rating to “good” and achieved an “outstanding” rating for caring.
  •  Willow ward, our mental health rehabilitation ward, was rated “outstanding” for caring, alongside community dental services that were rated “outstanding” for caring at our inspection in 2015.

The report highlighted outstanding practice:

  • Colleagues in the specialist Deaf CAMHS service enabling young people to access their care plans by translating them into signed DVDs. Staff and young people could choose interpreters who were well known to them and who had qualifications in mental health.
  • The steps staff in our community health inpatient service took to go the extra mile for patients, celebrating Christmas very early for one patient and making special arrangements for a patient with an allergy to horses to meet a donkey as part of pet therapy.
  • The Yeovil community-based mental health services for older people taking part in research.
  •  The long stay rehabilitation mental health ward having a culture where staff felt able to be open, honest and speak up when appropriate; colleagues’ professional and skilful response to a serious incident in which colleagues put concern for the patient’s welfare ahead of their own, and their work with patient to help shape the service.

“In addition to setting out where we are doing well, the CQC’s inspection report also highlights areas where we have more work to do. The rating for our Community CAMHS (Child and Adult Mental Health Service) was “requires improvement”. Sompar teams have already done an enormous amount of work including bringing waiting times down, which the CQC also recognised in their report, and I thank them for their dedication and hard work to address this,” said Peter Lewis.

The report is available here.