Employee & Team of the month - August 2017

Date: 22 August 2017

Every month we celebrate a team and individual staff member who has gone above and beyond their role to deliver great patient care, better patient or carer experience or who have truly demonstrated the Trust’s values in their work in whatever role they have – front-line, back office or support staff.

Employee of the Month

This month's employee of the Month is Alicia Goodman, Clinical Studies Officer at South Petherton Hospital (but covers the whole county).

Alicia was nominated by Andy Harewood, Head of Research & Clinical Effectiveness, who said:

“Ali has done a fantastic job in identifying and recruiting patients to the Prevalence of Pathogenic Antibodies in Psychiatric Illness (PPiP2) research study in which the Trust is participating, with Dr Rosemary Brook as Principal Investigator.

“This has been recognised by the research team based at Oxford University in their recent Newsletter – Somerset Partnership was one of the top three recruiters in the country.

“The PPiP2 study aims to add to the evidence that points to the body’s immune system being one of the causes of psychosis. If the immune system attacks the brain it can become ‘inflamed’, leading to psychosis. Following a blood test to see if this might be happening, a very different form of treatment can be offered (as part of the separate study: SINAPPS). To date, 6.45% of participants have tested positive to antibodies."

Team of the Month

Our Team this month is the Lister House Practice Team at Lister House Surgery, Wiveliscombe and Milverton.

The Team was nominated by Jeremy Smith, Head of Medical Services, who said:

“When Somerset Partnership took over the management of Lister House Surgery in 2016, the practice team had already been through several months of upheaval and uncertainty.

“The challenges have continued since the takeover and have included staff shortages, the introduction of new working practices, question marks over the future of the branch surgery in Milverton and a CQC inspection!

“The loss of the previous partners, the resulting shortage of GPs and changes to working practices, have also, understandably, resulted in concerns amongst patients which at times have been misdirected at members of the practice team, especially those who work on the reception desk.

“All of that would be enough to test the strongest of teams but the professionalism of the Lister House Team has been plain to see throughout.

“Unity, a sense of shared purpose, loyalty and support for each other have been the essential ingredients that have helped the team through this difficult period.

“Despite these challenges the team has not just survived, it has thrived, leading to the practice being featured by the CCG as an example of innovation. Many of the innovations that have been introduced have come directly from members of the practice team, who collectively have embraced every test they have been presented with."