Employee & Team of the month - February 2018

Date: 26 February 2018

Every month we celebrate a team and individual staff member who has gone above and beyond their role to deliver great patient care, better patient or carer experience or who have truly demonstrated the Trust’s values in their work in whatever role they have – front-line, back office or support staff.

Employee of the Month

This month's employee of the month is Marina Hanham, Young People’s Nurse, Somerset-wide Integrated Sexual Health SWISH.

Marina was nominated by Sarah Davies, Young People’s Specialist Nurse, Somerset-wide Integrated Sexual Health SWISH, who said:

"Marina has created a sexual health teaching programme that she has delivered to a group of young asylum seekers who have recently moved to Somerset.

"Marina has overcome language and cultural barriers to create sessions that have allowed these young people to learn, discuss and debate issues that are pertinent to themselves and their peers.

"The support worker for these young people has praised Marina, stating that the sessions have been fantastic with Marina having showing real understanding of the boys’ language and sensitivity. The young people have loved the sessions as it has got everyone talking; this is so worthwhile for any young person.

"Marina will now be working with other groups of young people recently arrived in Somerset supporting their knowledge of sexual health issues and their confidence in accessing services.

"Marina had delivered these sessions in partnership with our colleague from The Eddystone Trust."

Team of the Month

The team this month is the Reablement Home Care Support RHSS, Countywide Service.

The Team was nominated by Mandy Shiel, Operational Manager, who said:

"The service has been developed from past successes of winter projects supporting patients out of Musgrove Park Hospital and Yeovil District Hospital.  In October 2016 the service was initially set up with staff on fixed term contracts, secondments and bank staff.  We have successfully supported over 700 people to come home from hospital and the team have now developed a strong identity and are highly valued by colleagues and partners.

"We have worked with the support of the Discharge Pathway Managers, Age UK and the Integrated Teams to provide bespoke, high quality, person centred reablement and home care to patients and their families and carers.  The RHSS service has been able to support the implementation of the Homefirst Service by working alongside and complementing this new initiative.  Patients from Musgrove Park Hospital, Yeovil District Hospital and the community hospitals continue to have access to RHSS enabling patients on wards to get home quicker and continue their recovery at home.

"The RHSS staff has worked across the county and their commitment and dedication to delivering a high standard of service has been praised by Andy Heron, Deputy Chief Executive and Chief Operating Officer and Senior Managers.  There are many examples of staff working additional hours and travelling long distances to ensure patient needs are met. The Team have been able to demonstrate the flexibility to work alongside other providers and enable Adult Social Care to discharge patients early in the knowledge that RHSS will provide reablement whilst care can be commissioned on an ongoing basis where long term needs have been identified. 

"What is also noteworthy is that the discharge pathway managers, health care assistants and coordinators of the service have consistently identified improvements across a range of areas, including patient pathways, communications and training.  The Service is now successfully trialling medication management for patients which will further increase access for more patients to this innovative Somerset Partnership service.

"Though located countywide the health care assistants, schedulers and discharge pathway managers have worked closely as a team, embracing change and remaining enthusiastic about the work they do to help regain the patient’s independence at home."