Every month we celebrate a team and individual staff member who has gone above and beyond their role to deliver great patient care, better patient or carer experience or who have truly demonstrated the Trust’s values in their work in whatever role they have – front-line, back office or support staff.
Employee of the Month
This month's employee of the month is Carol Smith, Housekeeper, South Petherton Hospital.
Carol was nominated by Jane Wills, Hotel Services Supervisor, who said:
“Without being asked Carol noticed many of the inpatient call bells were in poor condition and needed to be replaced. Carol completed an audit of all the call bells and listed the ones needing to be replaced.
“Carol then noticed we had smaller call bells in the outpatient areas and asked why we could not use the same at ward level. She discussed this with me and one of the maintenance team who ordered some smaller bells to trial.
“One of our senior administration team made contact with the call bell company to see if we could get a discount for returning the old units to be refurbished or for ordering in quantity, she found that with returning the damaged units the replacement cost would be £42.00 each instead of £174.00 each for the larger call bells.
“17 units were purchased saving the Hospital a total of £2,244.00. Well done Carol!”
Team of the Month
The team this month is the Taunton Integrated Rehab Team, Across 2 sites -Dene Barton Community Hospital, Cotford St Luke, Taunton & Wellington Hospital, Bulford, Wellington.
The Team was nominated by Nicky Flinders, Taunton Integrated Team Manager, who said:
“It has been a challenging year where the team has been short of staff for both happy (maternity leaves) and sad reasons (staff leaving). At times, there have only been half the number of therapists as there should have been.
“Despite this the Team volunteered to support another team whose waiting list was longer than ours, as well as supporting new pilot schemes like Home First. They have also supported students, bank staff, new starters and staff shadowing from other areas and organisations.
“The Team as a whole has a positive, ‘can do’ attitude which helps get them through the more difficult times and I am hoping that now we are on a more even keel this support can be extended to our colleagues in Musgrove Park Hospital who we will be working more closely with in the coming months.
“I am very proud of my team and the work they do and I am happy that we have made it through a challenging year and still have a collective smile on our face!. Well done Team.”