Terms and Conditions

Learning Curve shall provide training services in accordance with the following terms and conditions.

Bookings and Payments

All bookings will only be accepted via a Learning Curve Booking Form and are subject to availability, bookings can only be considered confirmed when you are in receipt of our Booking Confirmation. Block bookings in advance will be accepted without delegate name(s) at the discretion of the Learning Curve team. Learning Curve’s terms of payment are within 30 days of invoice.  


Changes to delegate names are accepted up to and including the date of training. Delegates who do not attend will still be charged.  

Cancellation Fees

 Number of working days’ notice  % of course fee payable

  •          Over 10 working days  0%
  •          6 to 10 working days  50%
  •          0 - 5 working days  100%
  •          Did not attend  100%

In the event that it is necessary for Learning Curve to cancel or reschedule a course, as far as is practicable, at least five days working notice shall be given. In such circumstances alternative dates will be given, or where necessary a refund will be given. Latecomers will not be permitted to undertake the training within 20 minutes of the start-time; however they will still be charged 100% of the fee.

Delegate behaviour

The Learning Curve Training Suites are based within the third floor of The Exchange. Visitors and NHS staff are on site and therefore we respectfully ask that all delegates behave in a professional manner. We reserve the right to exclude delegates, without a refund of fees, at any time if they cause significant disruption. Inappropriate behaviour will be reported to the Booking Contact (detailed on the Booking Form) and if applicable the delegate’s organisation.


Parking is available at the venue, however spaces are limited so we do advise that delegates car-share where possible.


The Exchange is a public building and therefore smoking is not permitted within the building, this includes the use of e-cigarettes. We ask that delegates please use the designated smoking areas

Data Protection

Learning Curve will only use Personal Data for the purpose of carrying out its obligations in accordance with the Data Protection Act 1998 and that it will ensure that all reasonable and appropriate security measures are in place to protect Personal Data.  


The materials featured within each course delivered under the Learning Curve brand (including any online material and course books) are copyright protected material of Learning Curve unless otherwise indicated. Requests to use any material of Learning Curve should be addressed to: Learning Curve, The Exchange, Express Park, Bristol Road, Bridgwater, TA6 4RR – learningcurve@sompar.nhs.uk

Data Quality

Learning Curve is committed to providing a high standard of quality in the information it provides, all of our courses are certificated and every effort has been made to ensure that information is accurate and up to date. Customers aware of inaccuracies or outdated information should contact Learning Curve by e-mail at learningcurve@sompar.nhs.uk.

Learning Curve reserves the right to revise these terms and conditions at any time without notice

01278 437145