Sign up to Safety

Somerset Partnership are taking part in the Government’s three year Sign up to Safety campaign. The vision of this campaign is to make the NHS the safest healthcare system in the world by creating a system devoted to continuous learning and improvement and by aiming to deliver harm free care for every patient every time.

Sign up to Safety have invited NHS organisations to join their campaign by outlining what steps they will take to strengthen patient safety and to publish their responses to the five Sign up to Safety pledges. This will then form part of a safety improvement plan which will show how we intend to reduce harm over the next three years. Below are the responses to the pledges from Somerset Partnership:

1. Put safety first

Commit to reduce avoidable harm in the NHS by half and make public our goals and plans developed locally.

We will

  • Reduce avoidable harm
  • Eliminate Trust acquired pressure ulcers
  • Strengthen the process of managing medicine errors
  • Engage with the Patient Safety Collaborative and the Academic Health
  • Science Network
  • Improve the safety culture across the organisation

2. Continually learn

Make our organisation more resilient to risks, by acting on the feedback from patients and by constantly measuring and monitoring how safe our services are.

We will

  • Constantly learn from complaints and incidents
  • Undertake investigations using root cause analysis sharing lessons learnt across the organisation
  • Develop a series of ward level dashboards for patient safety
  • Continue to use data for improving our services
  • Develop IT systems that will monitor and improve patient safety
  • Develop a Global Trigger Tool across community and mental health services

3. Honesty

Be transparent with people about our progress to tackle patient safety issues and support staff to be candid with patients and their families if something goes wrong.

We will

  • Publicise errors and incidents at ward level
  • Carry out regular patient safety walk rounds with Executive and Non
  • Executive Directors and Governors of the Trust
  • Have transparent publication of patient safety data through the Trust internet
  • Review all serious incidents through a multi-disciplinary committee
  • Develop a process to include the involvement of carers and service users in audits, patient safety walk rounds, PLACE inspections, etc

4. Collaborate

Take a leading role in supporting local collaborative learning, so that improvements are made across all of the local services that patients use.

We will

  • Engage with the South West Peninsula AHSN
  • Engage with the South West Mental Health Collaborative
  • Support staff to report incidents
  • Develop patient safety learning sets across hospitals
  • Improve communication between primary/secondary services and general practitioners

5. Support

Help people understand why things go wrong and how to put them right. Give staff the time and support to improve and celebrate the progress.

We will

  • Develop a reflective account process for managing reported medicine errors
  • Use the staff recognition awards to celebrate patient safety initiatives
  • Support staff to be involved in audit and research
  • Engage staff in human factors awareness and its impact on patient safety