Memory Assessment Service

Memory Assessment Services are based across the county and provide assessment, diagnosis, initial treatment and the provision of information and support.

Who we are

The teams consist of Consultant Psychiatrist, Staff Grade Doctors, Psychiatric Nurses, Psychologist and other mental health staff.

What we do

We offer an initial assessment, diagnosis, and treatment service, where a GP is concerned that a patient may be developing a form of dementia or other memory problems.

We also provide information and support, including support to carers.

How we work

Referrals are received from GPs who undertake initial screening to identify memory problems, consider any physical treatment issues, and then refer on to the Memory Assessment Service. All referrals come to the Single Point of Access in each locality, and all referrals are seen within 3 weeks.

Early diagnosis, Intervention and Support - all people referred to this service will receive:

  • Pre-test information and support to enable a full understanding of the process, structure and possible outcomes of the assessments
  • Support and information following assessment to ensure clear understanding of the diagnosis, its implications, prognosis and the services available to provide ongoing support
  • Full baseline assessment compliant with NICE guidelines
  • The single assessment approach means telling the person’s story only once
  • Further detailed specialist assessments promptly available where required, eg further psychological interventions, occupational therapy assessments, diagnostic imaging
  • Clear diagnosis
  • Clear care pathway
  • Clear agreed Care Plan (Individual care planning and support for both person and carer)
  • Regular review and monitoring
  • Clear information provision in a range of formats
  • Coping strategy, educational and support groups for people with dementia
  • Medication treatment where appropriate
  • Education and information packages, training and support for carers
  • Carers assessment and ongoing carers support
  • Easy access to Community Mental Health Services and to Dementia Advisor / Third Sector Services
  • Availability of advice regarding legal and financial issues, benefits entitlement
  • Easy access to advocacy services
  • Advice on assistive technology and telecare solutions
  • Community based assessment, where appropriate

Follow-up for each individual patient and their carer will be provided either through the Community Mental Health Service or by referral on to Alzheimer’s Society Dementia Advisors, the Local Authority or for follow-up by GP in Primary Care, as appropriate.

How you can you access these services

The best first step is normally to discuss accessing the service with your GP. Your GP will undertake initial tests and arrange a referral.

Referrals to the service are normally received from a person’s GP who undertakes initial screening tests, but the service also accepts referrals from Local Authority social workers, District Nursing staff, Alzheimer’s Society, and accepts queries and referrals direct from patients and their carers.

Waiting time

All new referrals received from the GP are seen within 3 weeks. GPs can also make emergency referrals.

Where you can access these services

The Memory Assessment Services are based across the county.


  • The Bridge, PrioryPark, Wells, BA5 1TJ
  • Colliers Court, Manor Road, Frome, BA11 4BS


  • The Barnfield Unit, MineheadCommunityHospital, Luttrell Way, Minehead TA24 6DF

Somerset Coast

  • Glanville House, Church Street, Bridgwater TA6 5AT
  • The Mulberry Centre, Berrow Campus, Brent Road, BerrowTA8 2JU

South Somerset

  • Magnolia House, 56 Preston Road, Yeovil, BA20 2BN
  • Bracken House, Crewkerne Road, Chard, TA20 1YA
  • Ridley Day Service, WincantonHospital, Dancing Lane, Wincanton, BA9 9DQ

Taunton Deane

  • Foundation House, Wellsprings Road, Taunton, TA2 7PQ


Referrals are normally received from GPs or other Health or Social Care professionals following initial assessments.

Bridgwater 01278 720220
Burnham-on-Sea 01278 765140
Frome 01373 456130 
Minehead 01643 701755
Taunton 01823 368350
Wells 01749 836600
Yeovil 01935 443601